Czech Republic - Synergy WorldWide

New year means new opportunities! Based on the immensely successful Customer Care Promotion launched in 2020 we have seen Team Member reach higher and grow their business one tier at a time. We are excited to present you with the 2021 edition of the Customer Care Promotion:

Customers are an integral part of our Synergy community! In 2021, Synergy is giving an extra reward to all Team Members working to build and support customer relationships across Europe.

Every month this year, Synergy will add up all the European CV placed directly on your personal Tracking Centers. This includes personal orders, Preferred Customer orders, and may also include orders placed on your Tracking Centers by your upline. We’re calling this your “Customer Care Bonus Volume” or CCBV for short.

At the end of each quarter, your bonus will be based on which tier you maintained throughout the quarter. This bonus will be paid out with the following month’s commissions.

Gear up and start your climb and you can earn up to a 500€ bonus at the end of the first quarter!

Bonus Tier	Customer volume per month	Bonus amount
Tier 1	1000 – 1999 CCBV	100€
Tier 2	2000 – 2999 CCBV	200€
Tier 3	3000 – 4999 CCBV	300€
Tier 4	5000+ CCBV	500€

This Customer Care Bonus can be earned up to four times during the year, so get ready to make some extra cash!

If in January you accumulate 1250 CCBV Customer Care Bonus Volume (Tier 1), but in February you reach 2100 (Tier 2) and 3000 in March (Tier 3), you will earn a 100€ bonus (Tier 1) in the first quarter. However, you are already on your way to begin earning a bigger bonus with the next quarter.

Terms and Conditions:

• Please remember that, as always, only a Synergy Europe Team Member who is maintaining at least 200 European CV in personal TC1 volume and actively participating in Autoship is qualified to participate in the Customer Care Bonus promotional program.
• The Customer Care Bonus program is a limited-time promotion designed to encourage positive relationships between Europe-based customers and Synergy Team Member distributors within European markets.
• All aspects of this bonus/promotional program are non-transferrable, and cannot be redeemed for cash value. The recipient must be in good standing with Synergy WorldWide at time of bonus received.
• CV from returned or rejected orders will be deducted from the calculation.

2021 is the year to build your team, and Synergy is the company for teamwork. Are you ready to be a leader, a trailblazer, and a mentor? If so, Synergy has a plan to reward you with an additional bonus for your efforts.

The Monthly Mentor Bonus is back, and better than ever. It’s now easier to earn your Monthly Mentor Bonus. You can do it, here’s how:

When you personally sponsor ONE new Team Member, who goes on to place qualifying orders in each of the following two months, Synergy will reward you with 20€!

We hope this promotion will encourage our Team Members to take great care of the people they sponsor. Don’t let your newly sponsored Team Members feel lonely or lost. Take advantage of this bonus and be the best mentor you can be.

HOW TO EARN:

Month 1: Personally sponsor a new European Team Member with an activation order.
Month 2: Help that newly-sponsored Team Members kick off his business, and place a qualifying order.
Month 3: Continue mentoring your new Team Member and help him place another qualifying order.

1, 2, 3! That’s it! You’ve earned a Monthly Mentor Bonus and helped your new Team Member start a successful journey with Synergy.

Don’t forget, you can earn this bonus multiple times by mentoring several people during the month.

NEED AN EXAMPLE?

1 - Mary sponsors Jack in January. She helps support him and shows him the ropes of Synergy enabling him to successfully share the message of Elite Health.
2 - In February, Jack continues to receive assistance from Mary, and places a new qualifying order.
3 - In March, Jack places another qualifying order, and so Mary earns her first Monthly Mentor bonus! That’s it!

Questions? Please contact our friendly Customer Service agents today. For additional details, check out our Terms and Conditions for this promotion below.

Terms & Conditions
- Remember that, as always, you will need to be an active participant in the Synergy Autoship program and maintaining at least 200 CV in personal TC1 Volume to qualify for Synergy promotions.
- The Monthly Mentor Bonus is a limited-time promotional program designed to encourage mentoring practices in Synergy business building within European markets, and will therefore be looking only at orders placed within Europe.
- All aspects of this bonus/promotional program are non-transferrable and cannot be redeemed for cash value. The recipient must be in good standing with Synergy WorldWide at time of bonus received.
- Personally European Sponsored Team Member needs to place a qualifying Activation Order, per market specifications.
- This promotion ends December 31st, 2021.

Over the past several years banks in Europe have transitioned to using more secure online payment processes including 3D secure. As of January 1st, 2021 this becomes mandatory, and is implemented throughout banks in Europe to increase the safety of online purchasing. This includes additional credit card transaction authentication steps that are managed directly between you, the credit card holder, and your bank/card provider.

In conjunction with this new process, Synergy Worldwide is not expecting any interruptions to your normal product order flow. However, we do appreciate your patience and understanding as we all get used to the changes required while incorporating this into our system.

When you process an order with Synergy utilizing a credit card for the payment method, this process can differ slightly depending on your bank and which platform is used.

Call Center Ordering:

When you call the call center to place your orders, please be prepared with all of your credit card details, as normal. As part of the 3D secure process, you may be asked to contact your bank to complete the charge. Our Customer Service agents will be able to walk you through this process.

Online Ordering:

Similarly, when you go online to place your order, along with all of your credit card details, you will receive a pop up message directing you on how to complete the full validation process as the order is being made.

Please make sure you have current and complete contact details with us and please remember to allow pop-up messages in your browser, so the a new window can be launched correctly if required by the bank system.

Autoship Orders:

Note that Autoship orders will continue to process as normal, however, on occasion, you may receive a credit card transaction verification request by email, from your bank. Please make sure you follow the instructions in that email to complete your transaction and ensure that your Autoship order is completed and able to be shipped.

If you encounter any issues with the credit card processing step, please contact your credit card provider/bank directly for additional assistance related to the 3D secure process.

And as always, our world class Customer Service agents will be glad to help, and answer any questions you may have.

We wish you an incredible New Year, and hope that 2021 will find you happy, healthy, and leaving a legacy!

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